Data & Privacy
When you play on jitbaj, you share personal information with us. This policy explains exactly what we collect, why we collect it, how it is stored, and what rights you have over your own data. No vague language, no hidden clauses.
Six ways jitbaj keeps your personal data safe, private, and under your control at all times.
Every connection between your device and jitbaj is protected by SSL encryption. This means your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted by third parties.
Jitbaj does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used only for the purposes described in this policy — running your account, processing payments, and keeping the platform secure.
Payment transactions via bKash, Nagad, and Rocket are processed through encrypted channels. Jitbaj does not store your full payment credentials on its servers. Payment data is handled in compliance with applicable financial security standards.
Jitbaj only collects the data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data for the sake of it. If a piece of information is not needed, we do not ask for it.
You have the right to access, correct, and request deletion of your personal data at any time. Jitbaj provides a straightforward process for exercising these rights. Contact the support team and your request will be handled within a reasonable timeframe.
If you do not want to receive promotional emails or notifications from jitbaj, you can opt out at any time. Every marketing email includes an unsubscribe link. You can also manage your notification preferences directly from your account settings without contacting support.
When you register and use jitbaj, we collect certain personal information. This falls into two categories: information you provide directly, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
Why we collect this: Registration data is needed to create and manage your account. KYC documents are required to verify your identity before processing withdrawals and to comply with anti-money laundering obligations. Automatic data helps us detect fraud, improve platform performance, and personalise your experience.
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Account creation, age verification | Yes |
| Email & Phone | Account access, notifications, support | Yes |
| ID Documents | KYC verification, withdrawal processing | Yes |
| Payment Details | Deposits and withdrawals | Yes |
| Device & IP Data | Fraud detection, security | Automatic |
| Game Activity | Platform improvement, responsible gaming | Automatic |
Jitbaj uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here without first obtaining your consent.
Automated Decision-Making: Jitbaj may use automated systems to flag accounts for fraud review or to apply responsible gaming interventions. If an automated decision significantly affects your account, you have the right to request a human review. Contact support to exercise this right.
Jitbaj does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.
No advertising networks: Jitbaj does not share your personal data with advertising networks, social media platforms, or data brokers for marketing purposes. Any promotional communications you receive from jitbaj come directly from us.
Your personal data is stored on secure servers protected by industry-standard security measures. Jitbaj takes the security of your information seriously and has implemented multiple layers of protection.
Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, jitbaj will notify you promptly and take immediate steps to contain and investigate the incident.
Your responsibility: You also play a role in keeping your account secure. Use a strong, unique password for your jitbaj account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
Jitbaj uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.
Types of cookies we use:
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to log in and use the platform normally.
No third-party ad cookies: Jitbaj does not use advertising cookies or allow third-party ad networks to place cookies on the platform. The cookies used on jitbaj are limited to those necessary for platform operation and performance analysis.
As a jitbaj player, you have rights over your personal data. These rights can be exercised at any time by contacting the support team at [email protected].
Request a copy of all personal data jitbaj holds about you. We will provide this within a reasonable timeframe.
If any of your personal data is inaccurate or out of date, you can request that we correct it.
Request deletion of your personal data. Note that some data must be retained for legal and regulatory compliance.
Object to the processing of your data for marketing purposes. Your objection will be actioned immediately.
Request your data in a structured, machine-readable format so you can transfer it to another service.
Request that we limit how we process your data while a complaint or correction request is being resolved.
Jitbaj retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the legal obligations that apply.
When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how jitbaj handles your personal information, please get in touch with the support team.
Policy Updates: Jitbaj may update this privacy policy from time to time to reflect changes in the platform, legal requirements, or data practices. When significant changes are made, registered players will be notified by email. The date at the top of this page always reflects the most recent version. Continued use of jitbaj after a policy update constitutes acceptance of the revised terms.
Our support team handles all data and privacy requests. Reach out any time — we respond within 5 business days.
Visit FAQYour data is protected, your payments are secure, and your rights are respected. Create your free account today and experience Bangladesh's most trusted online betting platform.